Refund Policy for strateworld.com

 

Thank you for shopping at Strateworld, accessible from https://strateworld.com. We strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please also provide the receipt or proof of purchase.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 7-10 business days. Please note that the time it takes for the refund to appear on your statement may vary based on your bank or card issuer.

3. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a product defect or error on our part.

4. Non-Refundable Items

The following items are not eligible for refunds:

• Gift cards
• Downloadable software or digital products
• Items marked as final sale

5. Exchanges

If you need to exchange an item for a different size or color, please contact us within 30 days of receiving your item. Exchanges are subject to stock availability.

6. Contact Us

If you have any questions about our refund and return policy or need assistance with your return, please contact us:

Email: [email protected]

Address: Strateworld, 1234 Example St, City, State, ZIP